Comprehensive Self-study Manual For Retail Readiness Certification Prep

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Brand: South-Western Educational Pub
SKU: DADAX053844018X
ISBN : 053844018X

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Get prepared for the National Retail Federation (NRF) Foundation's National Professional Certification in Customer Service! Retail Readiness is an online and/or print-based certification prep program. The comprehensive online prep course covers retail, customer service, and selling. The Retail Readiness text serves as an optional print resource and study tool--use it alone or to support the online materials. All solutions are included right in the text to make preparation easy and complete. So, the choice is yours--online, print, or both. These materials provide a strong foundation in customer service, retail, and selling and prepare users for the Certification Exam.
Author : Career Solutions Training Group
ISBN : 053844018X
Language : English
No of Pages : 528
Edition : 1
Publication Date : 12/28/2004
Format/Binding : Paperback
Book dimensions : 10.7x8.4x1
Book weight : 0.02

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