Continual Service Improvement Book (Itil)

Brand: The Stationery Office
SKU: DADAX0113310498
ISBN : 9780113310494
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$82.15

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Continual Service Improvement Book (Itil)

ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. Alongside the delivery of consistent, repeatable process activities as part of service quality, ITIL has always emphasised the importance of continual improvements. Focusing on the process elements involved in identifying and introducing service management improvements, this publication also deals with issues surrounding service retirement.

Specifications of Continual Service Improvement Book (Itil)

GENERAL
AuthorGeorge Spalding
BindingPaperback
LanguageEnglish
Edition1
ISBN-100113310498
ISBN-139780113310494
PublisherThe Stationery Office
Number Of Pages221
Publication Date2007-05-31
DIMENSIONS
Height11 inch.
Length0.75 inch.
Width8.75 inch.
Weight1.9 pounds.

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