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Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior
The authors of the New York Times bestseller Crucial Conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing good behavior.
Specifications of Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior
|Author||Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler|
|Number Of Pages||284|
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