Crucial Confrontations: Tools For Resolving Broken Promises, Violated Expectations, And Bad Behavior

Brand: McGraw-Hill
SKU: DADAX0071446524
ISBN : 9780071446525
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Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior

The authors of the New York Times bestseller Crucial Conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing good behavior.

Specifications of Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior

GENERAL
AuthorKerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler
BindingPaperback
LanguageEnglish
Edition1st
ISBN-100071446524
ISBN-139780071446525
PublisherMcGraw-Hill
Number Of Pages284
Publication Date2004-08-26
DIMENSIONS
Height8.9 inch.
Length6 inch.
Width0.7 inch.
Weight1.25 pounds.

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