Customer Service For Dummies

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Brand: For Dummies
SKU: DADAX0471768693
ISBN : 9780471768692
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Customer Service For Dummies

Karen Leland and Keith Bailey (Sausalito, CA) are cofounders of Sterling Consulting Group, an international consulting firm specializing in quality service consulting and training for such clients as Oracle, IBM, Avis, and Lucent.

Specifications of Customer Service For Dummies

GENERAL
AuthorKaren Leland, Keith Bailey
BindingPaperback
LanguageEnglish
Edition3
ISBN-100471768693
ISBN-139780471768692
PublisherFor Dummies
Number Of Pages408
Publication Date2006-05-01
DIMENSIONS
Height9.3 inch.
Length7.4 inch.
Width0.9 inch.
Weight1.3 pounds.

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