Sales Management: Building Customer Relationships And Partnerships

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Brand: Cengage Learning
SKU: DADAX0618721010
ISBN : 0618721010

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Sales Management: Building Customer Relationships and Partnerships is designed to cover all of the basic topics in sales management while emphasizing customer loyalty, customer relationship management, and the effects of technology on the sales function. Because of advances in telecommunications technology, the traditional role of sales managers is evolving toward managing sales people across multiple channels that contact and service customers through a variety of methods. The text reflects current trends and is designed to prepare students for the additional management responsibilities they are likely to encounter in the real world.
Author : Joe F. Hair
ISBN : 0618721010
Language : English
No of Pages : 560
Edition : 1
Publication Date : 2/12/2008
Format/Binding : Hardcover
Book dimensions : 10.16x8.03x0.94
Book weight : 0.03

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