Service Management (irwin/mcgraw-hill Series In Operations And Decision Sciences.)

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Brand: McGraw-Hill/Irwin
SKU: DADAX0072982306
ISBN : 0072982306

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Designed for courses in service management, service operations management, or operations management. This book looks at services and the economy, the service concept and competitive strategy, and managing service operations.
Author : James A Fitzsimmons
ISBN : 0072982306
Language : English
No of Pages : 624
Edition : 5
Publication Date : 2/4/2005
Format/Binding : Hardcover
Book dimensions : 10.2x8.1x1.2
Book weight : 0.03

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