Service Management (Irwin/Mcgraw-Hill Series In Operations And Decision Sciences.)

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Brand: McGraw-Hill/Irwin
SKU: DADAX0072982306
ISBN : 9780072982305
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Service Management (Irwin/Mcgraw-Hill Series in Operations and Decision Sciences.)

Designed for courses in service management, service operations management, or operations management. This book looks at services and the economy, the service concept and competitive strategy, and managing service operations.

Specifications of Service Management (Irwin/Mcgraw-Hill Series in Operations and Decision Sciences.)

GENERAL
AuthorJames A Fitzsimmons
BindingHardcover
LanguageEnglish
Edition5
ISBN-100072982306
ISBN-139780072982305
PublisherMcGraw-Hill/Irwin
Number Of Pages624
Publication Date2005-02-04
DIMENSIONS
Height10.3 inch.
Length8.3 inch.
Width1 inch.
Weight2.6 pounds.

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