Super Service: Seven Keys To Delivering Great Customer Service...Even When You Don\'t Feel Like It!...Even When They Don\'t Deserve It!, Completely Revised And Expanded

Brand: McGraw-Hill Education
SKU: DADAX0071625798
ISBN : 9780071625791
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Super Service: Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...Even When They Don't Deserve It!, Completely Revised and Expanded

For more than a decade, customer service professionals have turned to Super Service for the very best advice on dealing with demanding, dissatisfied, and downright difficult customers.

Specifications of Super Service: Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...Even When They Don't Deserve It!, Completely Revised and Expanded

GENERAL
AuthorJeff Gee, Val Gee
BindingPaperback
LanguageEnglish
Edition2
ISBN-100071625798
ISBN-139780071625791
PublisherMcGraw-Hill Education
Number Of Pages240
Publication Date2009-05-25
DIMENSIONS
Height9.3 inch.
Length7.4 inch.
Width0.5 inch.
Weight0.6 pounds.

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