The New Gold Standard: 5 Leadership Principles For Creating A Legendary Customer Experience Courtesy Of The Ritz-Carlton Hotel Company

Brand: McGraw-Hill Education
SKU: DADAX0071548335
ISBN : 9780071548335
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The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

Discover the secrets of world-class leadership!

Specifications of The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

GENERAL
AuthorJoseph Michelli
BindingHardcover
LanguageEnglish
Edition1
ISBN-100071548335
ISBN-139780071548335
PublisherMcGraw-Hill Education
Number Of Pages304
Publication Date2008-07-04
DIMENSIONS
Height8.7 inch.
Length5.6 inch.
Width0.96 inch.
Weight1.68 pounds.

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