Working With Culture: The Way The Job Gets Done In Public Programs (public Affairs And Policy Administration Series)

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Brand: CQ Press
SKU: DADAX1568026870
ISBN : 1568026870

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In their quest to improve government performance, managers must overcome a multitude of problems, from entrenched procedures and employee concerns to citizen complaints and political pressure for results. A key to fostering successful reform is a thorough understanding and management of a program's culture. Drawing on a wealth of detailed examples from federal, state, and local agencies, Anne Khademian shows that cultural roots not only determine the way work is performed, but also dictate the ultimate success of reform efforts.
Author : Anne Khademian
ISBN : 1568026870
Language : English
No of Pages : 140
Publication Date : 3/1/2002
Format/Binding : Paperback
Book dimensions : 8.8x5.9x0.4

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