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Phone Skills For The Information Age
Publisher: Routledge
SKU: DADAX0073017272
ISBN : 9780073017273
Condition : New
SKU: DADAX0073017272
ISBN : 9780073017273
Condition : New
Price:
$42.67
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US Delivery Time: 3-5 Business Days.
Outside US Delivery Time: 8-12 Business Days.
Phone Skills for the Information Age
This five-hour program teaches proper phone use to help students develop and maintain professional relationships, project a positive company image, and provide reliable service. Phone Skills for the Information Age features realistic situations and problems found in today's increasingly complex business environments. The text includes reinforcement exercises, self-assessments, case studies, reference charts for on-the-job use, and a glossary.
Specifications of Phone Skills for the Information Age
| GENERAL | |
|---|---|
| Author | Dorothy Maxwell |
| Binding | Paperback |
| Language | English |
| Edition | 3 |
| ISBN-10 | 0073017272 |
| ISBN-13 | 9780073017273 |
| Publisher | McGraw-Hill Education |
| Number Of Pages | 152 |
| Publication Date | 2005-02-24 |
| DIMENSIONS | |
|---|---|
| Height | 10.7 inch. |
| Length | 8.3 inch. |
| Width | 0.4 inch. |
| Weight | 0.7 pounds. |
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