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Getting Disputes Resolved: Designing Systems To Cut The Costs Of Conflict (Jossey-Bass Management Series/Jossey-Bass Social & Behavioral Science Series)
Publisher: D C Heath and Company
SKU: SONG1555421253
ISBN : 9781555421250
Condition : Used
SKU: SONG1555421253
ISBN : 9781555421250
Condition : Used
Price:
$7.87
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Getting Disputes Resolved: Designing Systems to Cut the Costs of Conflict (Jossey-Bass Management Series/Jossey-Bass Social & Behavioral Science series)
Renowned mediator William Ury offers tested guidelines for designing a dispute resolution system to handle conflicts effectively on an ongoing basis. He explains how to diagnose and correct problems in an existing system or create and implement a new system where one does not exist. His four-phase process includes specific advice on involving adverse parties in diagnosing current problems, designing the system, and overcoming opposition to change. The result is a win-win formula for putting a system in place that contains the costs associated with conflict by addressing them as they arise.
Specifications of Getting Disputes Resolved: Designing Systems to Cut the Costs of Conflict (Jossey-Bass Management Series/Jossey-Bass Social & Behavioral Science series)
GENERAL | |
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Author | William L. Ury, Jeanne M. Brett, Stephen B. Goldberg |
Binding | Hardcover |
Language | English |
Edition | 1 |
ISBN-10 | 1555421253 |
ISBN-13 | 9781555421250 |
Publisher | Jossey-Bass |
Number Of Pages | 232 |
Publication Date | 1988-11-25 |
DIMENSIONS | |
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Height | 9.29 inch. |
Length | 6.26 inch. |
Width | 0.9 inch. |
Weight | 0.97 pounds. |
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