ABC's Of Relationship Selling Through Service, 8th Edition

Publisher: Harcourt
SKU: DADAX0072930225
ISBN : 9780072930221
Availability: Out Of Stock


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ABC's of Relationship Selling through Service, 8th edition

"ABC's of Relationship Selling", 10/e trains readers on a specific, yet generic, step-by-step selling process that is universal in nature. This new edition presents a sales process or system in a logical sequence than any other text in the market: from planning and the approach, to closing and follow-up for exceptional customer service. The goal of this text has always been to demonstrate to students the order of steps within the selling process; provide numerous examples of what should be in each step; and how the steps within the selling process interact with one another. This market leader text brings a comfortable and familiar approach to the selling discipline.

Specifications of ABC's of Relationship Selling through Service, 8th edition

AuthorCharles M. Futrell
PublisherMcgraw-Hill College
Number Of Pages548
Publication Date2004-05
Height9.75 inch.
Length1 inch.
Width8 inch.
Weight2.2 pounds.

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