All the orders are shipped double-boxes and ship with full insurance for additional protection. Most of the items that are in-stock will be shipped on the same day. Any orders that has been placed or paid after the normal working hours will be shipped on the following day. We use varied shipping methods offered to us by numerous shipping companies. For your protection, we may contact you for extra order verification of payment method. Note: All orders of the value above $250 will need a signature for delivery.
Secure checkout, encrypted payment information, protected privacy, screened employees, post-order fraud assessment, hacker tests are some of the security features offered throughout our site. We respect your privacy for the info provided, and that's why we protect your all information, making Ergodebooks.com the safest place to shop online.
Customs & Duties for International Orders Only
The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and can't predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates. All international shipping fees are estimates which will be finalized at the time of processing the order and subject to change.
Returns and Exchanges
- All returns are subject to a 15% restocking fee.
- Shipping and handling charges cannot be refunded.
- Refunds may take upto 2 weeks of processing.
- Refunds will be issued to the same mode of payment.
- For all international orders, a warranty is presently not available.
- If any Book is returned in a bad condition than ordered, it will be returned to the buyer at their expense.