{"product_id":"beyond-total-quality-management-toward-the-emerging-paradigm-used","title":"Beyond Total Quality Management: Toward The Emerging Paradigm-used","description":"\u003cp\u003eBeyond Total Quality Management, The First And Only College Textbook Devoted Entirely To Tqm, Is Comprised Of 12 Conceptual Chapters And A Collection Of Chapterlength Case Studies. The Conceptual Chapters Introduce Students To The Philosophies, Methods And Tools Of Tqm And Suggest A New Paradigm For Management Which Goes Beyond Tqm As It Is Commonly Viewed Today. The Case Studies Exemplify The Concepts In Practice And Give Students A Context For Discussing The Practical Applications Of Tqm. While Maintaining A Strong Customer Value Orientation Throughout, This Text Addresses The Entire Spectrum Of Issues Related To Tqm  From Human Resources Management And Organizational Culture To Customer Value Measurement And Statistical Quality Control. This Wellbalanced Approach Is Based On Sound Research And Consistently Reinforces The Crucial Link Between Tqm And Business Strategy.\u003c\/p\u003e","brand":"Ergodebooks","offers":[{"title":"Default Title","offer_id":46537468838133,"sku":"SONG0070066787","price":76.57,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/5804\/8501\/files\/51EFAYAESGL_406c5e59-2114-49e3-ba0d-f81c2f0cc1cd.jpg?v=1744017394","url":"https:\/\/ergodebooks.com\/products\/beyond-total-quality-management-toward-the-emerging-paradigm-used","provider":"Ergodebooks","version":"1.0","type":"link"}