{"product_id":"once-a-customer-always-a-customer-used","title":"Once a Customer, Always a Customer,Used","description":"\u003cp\u003eThis third edition of a bestseller will make you view your organisation and customers in a new light. It shows beyond doubt that exceptional customer service can help any company to beat its competitors. In this revised edition  which includes a new chapter on eservice  Chris Daffy provides practical advice and realworld examples from Europe, the US and elsewhere on service strategies and techniques that will make you \"famous for service\"!\u003c\/p\u003e","brand":"Oak Tree Press","offers":[{"title":"Default Title","offer_id":46698331799797,"sku":"SONG186076164X","price":15.89,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/5804\/8501\/files\/71Ko9kK3U9L.jpg?v=1749046163","url":"https:\/\/ergodebooks.com\/products\/once-a-customer-always-a-customer-used","provider":"Ergodebooks","version":"1.0","type":"link"}