{"product_id":"quality-performance-excellence","title":"Quality \u0026 Performance Excellence","description":"\u003cp\u003eDelivering Cuttingedge Coverage That Includes The Latest Thinking And Practices From The Field, Quality And Performance Excellence, 8E Presents The Basic Principles And Tools Associated With Quality And Performance Excellence. Packed With Relevant, Realworld Examples, The Text Thoroughly Illustrates How These Principles And Methods Have Been Put Into Effect In A Variety Of Organizations. It Also Highlights The Relationship Between Basic Principles And The Popular Theories And Models Studied In Management Courses. The Eighth Edition Reflects The 201516 Baldrige Criteria And Includes New Boxed Features, Experiential Exercises, And Uptodate Case Studies That Give You Practical Experience Working With Realworld Issues. Many Cases Focus On Large And Small Companies In Manufacturing And Service Industries In North And South America, Europe, And Asiapacific. In Addition, Chapters Now Open With A ?Performance Excellence Profile? Highlighting A Recent Baldrige Recipient.\u003c\/p\u003e","brand":"Cengage Learning","offers":[{"title":"Default Title","offer_id":47089141022965,"sku":"SONG1305662229","price":83.57,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/5804\/8501\/files\/517jXQnzdoL.jpg?v=1759427256","url":"https:\/\/ergodebooks.com\/products\/quality-performance-excellence","provider":"Ergodebooks","version":"1.0","type":"link"}