{"product_id":"service-excellence","title":"Service Excellence!","description":"\u003cp\u003eService Excellence! delivers a powerful 2step strategy for winning and keeping customers in todays highspeed atmosphere. Customers expect higher quality service than ever before. And the workload wont be getting any lighter.This handbook spreads the message on how to meet the challenge and gain a real competitive advantage in the marketplace. Learn:Why service excellence is actually easier to deliver than service mediocrity To turn customer complaints to your advantage To take care of yourself by taking care of your customers\u003c\/p\u003e","brand":"Brand: Pritchett Publishing Company","offers":[{"title":"Price Pritchett \/ paperback","offer_id":47844620239093,"sku":"SONG0944002021","price":9.46,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/5804\/8501\/files\/71Wta5TuQ6L.jpg?v=1773816847","url":"https:\/\/ergodebooks.com\/products\/service-excellence","provider":"Ergodebooks","version":"1.0","type":"link"}