Be Quiet, Be Heard: The Paradox Of Persuasion
This ground-breaking book offers concrete, tangible skills for a wide range of communication challenges that organizations and individuals face. Based on 35 years of international award-winning research, it presents pragmatic models, including how to raise delicate issues, to convince without being overbearing, and to constructively resolve conflict. Using real world examples,
Product dimensions : 9x0.5x6 inches
Product weight : 0.8 pounds
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