Service Excellence

$13.37 New In stock Publisher: Price Pritchett
SKU: DADAX0944002021
ISBN : 9780944002025
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Service Excellence

Service Excellence

Service Excellence! delivers a powerful 2-step strategy for winning and keeping customers in today s high-speed atmosphere. Customers expect higher quality service than ever before. And the workload won t be getting any lighter.

This handbook spreads the message on how to meet the challenge and gain a real competitive advantage in the marketplace. Learn:

*Why service excellence is actually easier to deliver than service mediocrity

*To turn customer complaints to your advantage

*To take care of yourself by taking care of your customers

Specification of Service Excellence

GENERAL
AuthorPrice Pritchett
BindingPaperback
LanguageEnglish
Edition1
ISBN-100944002021
ISBN-139780944002025
PublisherPritchett Publishing Company
Publication Year01-02-07

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