Treasure Chest Of Six Sigma Growth Methods, Tools, And Best Practices
SKU: SONG0132300214
ISBN : 9780132300216
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This reference is the first comprehensive how-to collection of Six Sigma tools, methodologies, and best practices. Leading implementer Lynne Hambleton covers the entire Six Sigma toolset, including more than 70 different tools—ranging from rigorous statistical and quantitative tools, to “softer†techniques. The toolset is organized in an easy-to-use, alphabetical encyclopedia and helps professionals quickly select the right tool, at the right time for every business challenge.
Hambleton systematically discusses which questions each tool is designed to answer; how the tool compares with similar tools; when to use it; how to use it step-by-step; how to analyze and apply the output; and which other tool to use with it. To further illustrate and clarify tool usage, she presents hundreds of figures, along with never-before-published hints, tips, and real-world, “out-of-the-box†examples. Â
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Coverage includes
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·        Real-world guidance to help practitioners raise the most important questions and determine the best resolution
·        Statistical techniques, including ANOVA, multi-vari charts, Monte Carlo simulations, normal probability plots, and regression analysis
·        Benchmarks, capability and cost/benefit analyses, Porter’s Five Forces, scorecards, stakeholder analysis, and brainstorming techniques
·        CPM, CTQ, FMEA, HOQ, and GOSPA
·        GANTT, PERT chart, and other Six Sigma project management tools
·        7QC: cause and effect diagrams, checklists, control charts, fishbone diagram, flowchart, histogram, Pareto chart, process maps, run chart, scatter diagram, and the stratification tool
·        7M: AND, affinity diagrams, interrelationship diagrams, matrix diagrams, prioritization matrices, PDPC, and tree diagrams
·        Crystal Ball, Minitab, and Quality Companion 2 software to facilitate the use of statistical and analytical tools and more to help you become a more effective Six Sigma practitioner
·        This book is also available in a highly-searchable eBook format at www.prenhallprofessional.com/title/0136007376 and other online booksellers,.
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To provide crucial context, Hambleton illuminates four leading methodologies: DMAIC, Lean Six Sigma, Design for Six Sigma, and Six Sigma for Marketing. She also presents ten electronic articles that are available for download at www.prehallprofessional.com. The articles cover proven Six Sigma best practices for accelerating growth and increasing profitability, including techniques for product development, commercialization, portfolio design, benchmark implementation, project management, and collection of customer requirements.
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From start to finish, this bookdelivers fast, thorough and reliable answers—knowledge you’ll rely on in every Six Sigma project, for years to come.
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Preface
Introduction      Different Methods for Different Purposes
Part IÂ Â Six Sigma Methodology Overview: Choosing the Right Approach to Address the Requirements
Section 1Â Â Â Â Â Â Â Â Â Â Define-Measure-Analyze-Improve-Control (DMAIC)
Section 2Â Â Â Â Â Â Â Â Â Â Lean and Lean Six Sigma
Section 3Â Â Â Â Â Â Â Â Â Â Design for Six Sigma (DFSS)
Section 4Â Â Â Â Â Â Â Â Â Â Six Sigma for Marketing (SSFM)
Part II Six Sigma Tools and Techniques: Choosing the Right Tool to Answer the Right Question at the Right Time
Encyclopedia    The Six Sigma Encyclopedia of Business Tools and Techniques
Summary Tool Matrix
AÂ Â Â Â Â Â Â Â Activity Network Diagram (AND) - 7M Tool
Affinity Diagram - 7M Tool
Analysis of Variance (ANOVA)
Arrow Diagram
BÂ Â Â Â Â Â Â Â Benchmarking
Box Plots[md]Graphical Tool
Brainstorming Technique
CÂ Â Â Â Â Â Â Â Capability Analysis
Cause and Effect Diagram - 7QC Tool
Cause and Effect Prioritization Matrix
Cause and Prevention Diagram
Checklists - 7QC Tool
Communication Plan
Conjoint Analysis
Control Charts - 7QC Tool
Control Plan
Cost / Benefit Analysis
Critical Path Method (CPM)
Critical-to-Quality (CTQ)
DÂ Â Â Â Â Â Â Â Data Collection Matrix
Design of Experiment (DOE)
Dotplot
FÂ Â Â Â Â Â Â Â Â Failure Modes and Effects Analysis (FMEA)
5-Whys
Fault Tree Analysis
Fishbone Diagram - 7QC Tool
Flowchart - 7QC Tool
GÂ Â Â Â Â Â Â Â Gantt Chart
GOSPA (Goals, Objectives, Strategies, Plans and Actions)
Graphical Methods
HÂ Â Â Â Â Â Â Â Histogram - 7QC Tool
House of Quality (HOQ)
Hypothesis Testing
IÂ Â Â Â Â Â Â Â Â Â Interrelationship Diagram - 7M Tool
KÂ Â Â Â Â Â Â Â KJ Analysis
LÂ Â Â Â Â Â Â Â Â Launch (or Transition) Plan
MÂ Â Â Â Â Â Â Market Perceived Quality Profile (MPQP)
Matrix Diagrams -7M Tool
Measurement System Analysis (MSA)
Multi-Vari Chart
Monte Carlo SimulationÂ
NÂ Â Â Â Â Â Â Â Normal Probability Plot
PÂ Â Â Â Â Â Â Â Â Pareto Chart - 7QC Tool
PERT Chart
Poka-Yoke
Porter's 5 Forces
Prioritization Matrices - 7M Tool
Process Capability Analysis
Process Decision Program Charts (PDPC) - 7M Tool
Process Map (or Flowchart) - 7QC Tool
Project Charter
Pugh Concept Evaluation
QÂ Â Â Â Â Â Â Â Quality Function Deployment (QFD)
 R       RACI Matrix (Responsible, Accountable, Consulted, Informed)   12
Real-Win-Worth (RWW) Analysis
Regression Analysis
Risk Mitigation Plan
Rolled Throughput Yield
Run Chart - 7QC Tool
SÂ Â Â Â Â Â Â Â Â 7M - Seven Management Tool
7QC - Seven Quality Control Tool
Sampling          4
Scatter Diagram - 7QC Tool
Scorecards
SIPOC (Supplier-Input-Process-Output-Customer)
SMART Problem & Goal Statements for a Project Charter
Solution Selection Matrix
Stakeholder Analysis
Statistical Tools
Stratification - 7QC Tool
SWOT (Strengths-Weaknesses-Opportunities-Threats)
TÂ Â Â Â Â Â Â Â Â Tree Diagram - 7M Tool
TRIZ
VÂ Â Â Â Â Â Â Â Â Value Stream Analysis
Voice of Customer Gathering Te...
Product dimensions : 9.5x1.73x7.4 inches
Product weight : 2.85 pounds
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