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Getting Disputes Resolved: Designing Systems To Cut The Costs Of Conflict
Publisher: Scholastic
SKU: SONG1880711036
ISBN : 9781880711033
Condition : Used
SKU: SONG1880711036
ISBN : 9781880711033
Condition : Used
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$8.64
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Getting Disputes Resolved: Designing Systems to Cut the Costs of Conflict
Renowned mediator William Ury offers tested guidelines for designing a dispute resolution system to handle conflicts effectively on an ongoing basis. He explains how to diagnose and correct problems in an existing system or create and implement a new system where one does not exist. His four-phase process includes specific advice on involving adverse parties in diagnosing current problems, designing the system, and overcoming opposition to change. The result is a win-win formula for putting a system in place that contains the costs associated with conflict by addressing them as they arise.
Specifications of Getting Disputes Resolved: Designing Systems to Cut the Costs of Conflict
GENERAL | |
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Author | William Ury, Jeanne M. Brett, Stephen B. Goldberg |
Binding | Paperback |
Language | English |
Edition | 60707th |
ISBN-10 | 1880711036 |
ISBN-13 | 9781880711033 |
Publisher | Program on Negotiation at |
Number Of Pages | 201 |
Publication Date | 1993-04 |
DIMENSIONS | |
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Height | 6.25 inch. |
Length | 0.75 inch. |
Width | 9 inch. |
Weight | 0.55 pounds. |
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