Benchmarking Workbook: With Examples And Ready-Made Forms

Benchmarking Workbook: With Examples And Ready-Made Forms

The Benchmarking Workbook will do exactly what the title suggestsmake it easier for you to put theory into practice. It is a"do-it-yourself" guide to benchmarking. Benchmarking methods aresimple, easy to grasp, and universal everyone can do it! But manypeople suffer from unclear frames of reference, impossibledeadlines, inadequate budgets, unexplained expectations; even whenthese obstacles are overcome, the greatest danger is becomingswamped by detail. This is where the Benchmarking Workbook willprove to be a major ally. If you are on a benchmarking team, youwill find that this workbook is a tool to help get at the practicalaspects; aspects with which books of theory just cannot cope. Itincludes * examples from actual cases * self-diagnostic "what to do" sections * forms, checklists and questionnaires The Benchmarking Workbook helps you * organize your research * clarify your thinking * prioritize your findings The Benchmarking Workbook has been developed by Karlof andPartners. It is the practical companion to the original bookBenchmarking: A Signpost to Excellence in Quality and Productivityby Bengt Karlof and Svante Ostblom, published by John Wiley &Sons. From the Publisher A must-have for anyone on a benchmarking team. This practical guide provides vital information that will help readers organize their research, clarify their thinking and prioritize their findings. It can be varied and adjusted for specific needs within an organization and contains examples from actual cases, self- diagnostic ''what to do'' sections plus scores of checklists, questionnaires and a set of forms which can be directly incorporated into a company's system. From the Inside Flap The Benchmarking Workbook will do exactly what the title suggests ? make it easier for you to put theory into practice. It is a "do-it-yourself" guide to benchmarking. Benchmarking methods are simple, easy to grasp, and universal ? everyone can do it! But many people suffer from unclear frames of reference, impossible deadlines, inadequate budgets, unexplained expectations; even when these obstacles are overcome, the greatest danger is becoming swamped by detail. This is where the Benchmarking Workbook will prove to be a major ally. If you are on a benchmarking team, you will find that this workbook is a tool to help get at the practical aspects; aspects with which books of theory just cannot cope. It includes examples from actual cases self-diagnostic "what to do" sections forms, checklists and questionnaires The Benchmarking Workbook helps you organize your research clarify your thinking prioritize your findings The Benchmarking Workbook has been developed by Karl