Restaurant Basics: Why Guests Don't Come Back...and What You Can Do About It
SKU: DADAX0471551740
ISBN : 9780471551744
Condition : New
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Restaurant Basics: Why Guests Don't Come Back...and What You Can Do About It
An easy-to-read, comprehensive, commonsense look at restaurant service from the guest's point of view. Helps teach the details of good service, develop meaningful middle management training and establish definitive operating guidelines that enhance service. Explores the particular process by which customers form their opinions of restaurant service. Provides a competitive advantage for restaurant operators.From the PublisherAn easy-to-read, comprehensive, commonsense look at restaurant service from the guest's point of view. Helps teach the details of good service, develop meaningful middle management training and establish definitive operating guidelines that enhance service. Explores the particular process by which customers form their opinions of restaurant service. Provides a competitive advantage for restaurant operators.
Specification of Restaurant Basics: Why Guests Don't Come Back...and What You Can Do About It
GENERAL | |
---|---|
Author | Marvin, Bill |
Binding | hardcover |
Language | english |
Edition | 1 |
ISBN-10 | 471551740 |
ISBN-13 | 9780471551744 |
Publisher | Ergodebooks |
Publication Year | 01-12-1991 |
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