Supervision: Diversity And Teams In The Workplace

Supervision: Diversity And Teams In The Workplace

Product Description A contemporary survival guide for future managers, this 1 ?how-to? book on supervision explores the basic principles of management?planning, organizing, staffing, leading, and controlling people and operations?with a strong emphasis on their application to real on-the-job situations. Avoiding confusing jargon, it talks to learners one supervisor to another?discussing the specific tools of supervision in detail (explaining which tool is right for each task), and focusing on the development of strong interpersonal skills and on supervising a diverse workforce and teams. It comes completely updated with new examples and fresh insight into a variety of dynamic issues affecting management today. Examples are taken from well-known U.S. and international companies such as General Electric, Honda America, Harley-Davidson, Motorola, GM, Bell South, and Merrill Lynch. For anyone contemplating a career in management. From the Back Cover Management principles are the focus of this contemporary survival guide for future managers. Planning, organizing, staffing, and people skills are combined with skills in project management and operations. Aspiring front-line managers learn the right tools for specific tasks. They will develop strong interpersonal skills for a diverse workforce and for productive teams. FEATURES 100+ real-world examples and cases highlighting management tasks Examples from dozens of well-known U.S. and international companies Thorough coverage of the latest in: security; change; global relations; employee benefits; computer applications and software; the Internet; technology; reengineering concepts; leadership styles, and more Teamwork, Quality, and Ethics are an integrated theme throughout Excerpt. Reprinted by permission. All rights reserved. This tenth edition of Supervision: Diversity and Teams in the Workplace has been thoroughly updated. Special care has been taken to preserve the how to and the you approaches of the previous editions, while enriching these features with current application materials. As before, the text emphasizes how a supervisor can apply the major concepts introduced. INTENDED READERS This edition is intended to be used as a primary instruction tool for those who want to become supervisors or want to improve the present levels of their supervisory skills and knowledge. Users will find this text to be an excellent introduction to management functions and principles as they apply to the supervisory level of management. It is designed for use in community colleges, in universities, in various in-house industry and trade association courses, and in supervisory management programs. The texts primary goals are to engage the students interest; to explain management principles and theories with terms, examples, and situations that are understandable to beginners; and to translate these principles and theories into everyday managerial applications. NEW AND IMPORTANT FEATURES The major revisions in this tenth edition are as follows: There are many new company examples?more than 200 companies are now mentioned. These examples involve well-known U. S. companies as well as international companies and should help students see the real world applicability of the material while stimulating class discussion. Several of the special features on supervising teams, supervisors and quality, and supervisors and ethics are new. In addition, all chapters have these features. Updated, expanded, or new topics include: ethics, planning, career management, theories of motivation, attitudes, work values, facilitating change, information technology, MIS, control, virtual teams, computer applications, appraisal, leadership, communication, Internet/World Wide Web, software, health issues Icons highlight discussions related to the themes of this, book. Look for these icon subjects throughout the text: Teams, Diversity, International Perspective, Quality, Et