Talk At Work: Interaction In Institutional Settings (Studies In Interactional Sociolinguistics, Series Number 8)

Talk At Work: Interaction In Institutional Settings (Studies In Interactional Sociolinguistics, Series Number 8)

Talk at Work is a major collection of studies of language and interaction in a wide variety of institutional and workplace settings, including doctor-patient consultations, legal hearings, mass media, job interviews, visits by health visitors, psychiatric interviews, and calls to emergency services. A theoretical overview of the distinctive contribution made by conversation analysis to our understanding of talk in institutional contexts is followed by reports of the contributors' original empirical research.Review."..this volume contains...value to the ethnographer/folklorist who might wish to investigate culture-specific patterns as they relate to discrete folkloric events and interaction." Gary R. Butler, Ethnologies"The papers are rich in detail and exemplification of recorded language associated with conversational analysis. Taken as a whole, the book illustrates both the theoretical orientation of conversational analysis and its methods for analyzing recored interactions. The volume provides an excellent survey of American and British work relevant to the intersection of sociology, anthropology, and linguistics and would be a good text for a graduate seminar on conversational analysis." Language, V. 71"This impressive collection of papers insightfully examines how work is accomplished through talk in various settings....the separate articles have a coherence and consistent analytic focus that is unusual in a collection of separately authored essays....With a strong comparative framework tied to illuminating analysis of how language is itself the primordial locus for human social organization, this collection more than lives up to its goal of describing 'how particular institutions are enacted and lived through as accountable patterns of meaning, inference and action.' Talk at work would make an excellent reader for a course on institutional discourse, and would also serve well as an introduction to current research in the field of conversation analysis.' Language in SocietyBook DescriptionTalk at Work is a major collection of studies of language and interaction in a wide variety of institutional and workplace settings.From the Back CoverIn the first collection of its kind, Paul Drew and John Heritage bring together the latest advances in the application of conversation analysis to the study of language and interaction of institutional settings.