Talk At Work: Interaction In Institutional Settings (Studies In Interactional Sociolinguistics, Series Number 8)

Talk at Work: Interaction in Institutional Settings (Studies in Interactional Sociolinguistics, Series Number 8)

Talk at Work is a major collection of studies of language and interaction in a wide variety of institutional and workplace settings, including doctor-patient consultations, legal hearings, mass media, job interviews, visits by health visitors, psychiatric interviews, and calls to emergency services. A theoretical overview of the distinctive contribution made by conversation analysis to our understanding of talk in institutional contexts is followed by reports of the contributors' original empirical research.