The Problem Solving Memory Jogger: Seven Steps To Improved Processes
SKU: DADAX1576810313
ISBN : 9781576810316
Condition : New
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The Problem Solving Memory Jogger: Seven Steps to Improved Processes
The Memory Jogger 2 contains a brief description of a 7-step problem-solving model that shows how the quality tools can be used to solve process problems. To help teams apply the model, training and quality managers asked us for a resource that would provide more guidance on the problem solving process. In response, GOAL/QPC published The Problem Solving Jogger.
Speed the never-ending quest for improved business processes by following GOAL/QPC's 7-step Problem-Solving Model, based on the Deming Plan-Do-Check-Act Cycle. This easy-to-use pocket guide shows readers how to use the quality improvement tools of the Memory Jogger 2 in a problem-solving context, and recommends the appropriate tools for each step of the way.
The book explains the importance of a systematic approach to problem solving, and walks readers through the model, explaining key concepts and how to do the sub steps. A case example links the steps, showing how one team used the tools to improve a real-world business process. A second case example shows how to create a problem-solving storyboard. The book is designed for both beginning and advanced teams: a special section shows teams how to turbo-charge each step with the 7 MP tools and the creativity tools.
Empower your workforce by adding your organization's logo, mission statement, or customizing the content to your organization's needs.
Features:
- Finding and solving problems in your organization's processes
- Using a systematic model to solve problems
- How to implement the 7-Step problem-solving model
- Creating a Storyboard
- Expert tips
- Advanced problem-solving concepts and techniques
Specifications of The Problem Solving Memory Jogger: Seven Steps to Improved Processes
GENERAL | |
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Author | Goal/QPC |
Binding | Spiral-bound |
Language | English |
ISBN-10 | 1576810313 |
ISBN-13 | 9781576810316 |
Publisher | Goal/QPC |
Number Of Pages | 158 |
Publication Date | 2000-06-10 |
DIMENSIONS | |
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Height | 0.45 inch. |
Length | 6.34 inch. |
Width | 4.78 inch. |
Weight | 0.2 pounds. |
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