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Customer Connection: Quality for the Rest of Us,Used Customer Connection: Quality for the Rest of Us,Used
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Customer Connection: Quality for the Rest of Us,Used
Examines the connection between quality and consumer satisfaction, looks at Japanese quality control, and tells how to integrate company quality programs
Sale price$12.54 Regular price$17.91
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Theory Why: In Which the Boss Solves the Riddle of Quality,Used Theory Why: In Which the Boss Solves the Riddle of Quality,Used
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Theory Why: In Which the Boss Solves the Riddle of...
In a fable about Punctuation Inc., the Boss and his RightHand Man and LeftHand Man find out that to be successful quality must be a...
Sale price$14.91 Regular price$21.30
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