At Ergodebooks.com, we prioritize the safe delivery of your order. All items are carefully packaged in double boxes and come with full insurance for added protection. Most in-stock orders are shipped on the same day they are placed. Orders made or paid for after business hours will be dispatched the next day. We use reliable shipping methods through multiple trusted carriers to ensure timely delivery.
To ensure your security, we may reach out to verify payment information before processing your order. Please note that orders exceeding $250 require a signature upon delivery.
International Orders
Our checkout process is secure and encrypted, ensuring that your payment information remains protected. We implement additional security measures such as post-order fraud assessment, encrypted data, and hacker tests, making Ergodebooks.com a safe place to shop.
Shipping Destinations
We currently ship to the following countries:
| United States |
Spain | Denmark | Slovak Republic | Latvia |
| Great Britain | Poland | Japan | Singapore | Finland |
| Canada | Portugal | Hungary | Lithuania | India |
| Germany | UAE | Australia | Slovenia | Estonia |
| France | Austria | Croatia | Bulgaria | Turkey |
| Netherlands | Belgium | Czech Republic | Luxembourg | Israel |
| Sweden | Italy | Ireland | Saudi Arabia | Switzerland |
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Estimated delivery times may vary depending on your location, customs processing, weather conditions, or other unforeseen circumstances. Domestic deliveries typically take 3-5 business days, while international orders are generally delivered within 8-12 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and chosen shipping method. We offer free standard shipping within the United States.
Customs & Duties for International Orders
As the recipient of an international order, you are responsible for complying with the laws and regulations of your destination country. International orders may incur import taxes, customs duties, and fees, which are payable by the recipient upon delivery. These charges are beyond our control, and we cannot predict the amount or timing of such fees.
Customs procedures may cause delays beyond our estimated delivery times. If customs clearance is required, it could delay your order. For further details, we recommend contacting your local customs office. Please note that international shipping fees are estimated and will be finalized during order processing.
Returns and Exchanges
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All returns are subject to a 15% restocking fee.
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Shipping and handling charges are non-refundable.
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Refunds may take up to 2 weeks to process.
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Refunds will be issued to the original payment method.
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At this time, international orders are not eligible for warranty.
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If a book is returned in worse condition than it was sent, it will be returned to the buyer at their expense.