This book provides the focus for an organisation's Total Quality Management process; the achievement of worldclass' customer satisfaction. The book draws exclusively from actual case...
This book provides the focus for an organisation's Total Quality Management process; the achievement of worldclass' customer satisfaction. The book draws exclusively from actual case...
This book provides the focus for an organisation's Total Quality Management process; the achievement of worldclass' customer satisfaction. The book draws exclusively from actual case...
Quality is the major topic in international industry today and its importance should increase in the 1990s. This book presents a stepbystep approach for implementing...
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This book provides the focus for an organisation's Total Quality Management process; the achievement of worldclass' customer satisfaction. The book draws exclusively from actual case...
This book provides the focus for an organisation's Total Quality Management process; the achievement of worldclass' customer satisfaction. The book draws exclusively from actual case...
This book provides the focus for an organisation's Total Quality Management process; the achievement of worldclass' customer satisfaction. The book draws exclusively from actual case...
Quality is the major topic in international industry today and its importance should increase in the 1990s. This book presents a stepbystep approach for implementing...
Sale price$7.84Regular price$11.20
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