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Metrics for IT Service Management,New Metrics for IT Service Management,New
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Metrics for IT Service Management,New
This book considers the design and implementation of metrics in service organizations using industry standard frameworks. It uses the ITIL process structure and many principles...
Sale price$36.90 Regular price$52.71
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Metrics for IT Service Management,Used Metrics for IT Service Management,Used
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Metrics for IT Service Management,Used
This book considers the design and implementation of metrics in service organizations using industry standard frameworks. It uses the ITIL process structure and many principles...
Sale price$10.10 Regular price$14.43
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