Emphasizing the importance of customer satisfaction and service in promoting one's business success, this useful guide presents a complete plan for developing a customerdriven corporate...
Emphasizing the importance of customer satisfaction and service in promoting one's business success, this useful guide presents a complete plan for developing a customerdriven corporate...
This cultural and personal history of crosswords and their fans, written by an aficionado, is diverting, informative, and discursive. The New York Times Book Review,...
Argues that customer service can be a competitive edge, and offers advice on impressing customers and winning their loyalty
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Emphasizing the importance of customer satisfaction and service in promoting one's business success, this useful guide presents a complete plan for developing a customerdriven corporate...
Emphasizing the importance of customer satisfaction and service in promoting one's business success, this useful guide presents a complete plan for developing a customerdriven corporate...
This cultural and personal history of crosswords and their fans, written by an aficionado, is diverting, informative, and discursive. The New York Times Book Review,...
