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Customer Service for Professionals in Health Care: Key Behaviors That Enhance the Patient and Family Experience,Used Customer Service for Professionals in Health Care: Key Behaviors That Enhance the Patient and Family Experience,Used
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Customer Service for Professionals in Health Care: Key Behaviors That...
Providing great customer service in healthcare is an ongoing challenge. This short book is a terrific guide to customer service essentials for front line staff....
Sale price$11.02 Regular price$15.74
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Resolving Complaints for Professionals in Health Care,New Resolving Complaints for Professionals in Health Care,New
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Resolving Complaints for Professionals in Health Care,New
Service recovery and hospital complainthandling are not a favorite subject among healthcare employees. Yet, if we learn to reframe complaints, we can embrace them as...
Sale price$15.18 Regular price$21.69
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Resolving Complaints for Professionals in Health Care,Used Resolving Complaints for Professionals in Health Care,Used
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Resolving Complaints for Professionals in Health Care,Used
Service recovery and hospital complainthandling are not a favorite subject among healthcare employees. Yet, if we learn to reframe complaints, we can embrace them as...
Sale price$14.78 Regular price$21.11
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Telephone Skills For Professionals In Health Care,Used Telephone Skills For Professionals In Health Care,Used
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Telephone Skills For Professionals In Health Care,Used
When employees are on the phone, your organizations reputation is on the line! Telephone Skills is a nuts and bolts guide to exemplifying great customer...
Sale price$22.40 Regular price$32.00
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Wendy Leebov'S Essentials For Great Patient Experiences: Nononsense Solutions With Gratifying Results,Used Wendy Leebov'S Essentials For Great Patient Experiences: Nononsense Solutions With Gratifying Results,Used
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Wendy Leebov'S Essentials For Great Patient Experiences: Nononsense Solutions With...
Achieve Better Results And More Satisfaction, While Delivering Exceptional Patient Care Experiences! Looking For Quick Help In Solving Daily Workforce Problems That Demoralize Both You...
Sale price$10.09 Regular price$14.41
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Wendy Leebovs Essentials for Great Personal Leadership Wendy Leebovs Essentials for Great Personal Leadership: NoNonsense Solut,Used Wendy Leebovs Essentials for Great Personal Leadership Wendy Leebovs Essentials for Great Personal Leadership: NoNonsense Solut,Used
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Wendy Leebovs Essentials for Great Personal Leadership Wendy Leebovs Essentials...
Achieve better results and more satisfaction, while improving your leadership skills!Looking for quick help in solving daily workforce problems that demoralize both you and your...
Sale price$17.70 Regular price$25.29
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