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501 Ways To Roll Out The Red Carpet For Your Customers: Easytoimplement Ideas To Inspire Loyalty, Get New Customers, And Make ,Used
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Donna Cutting writes with passion about innovative ways service providers give a worldclass experience to their customers. Put the ideas in this book into action and you'll fascinate your customers with red carpet service. Sally Hogshead, author of Fascinate501 Ways to Roll Out the Red Carpet for Your Customers is powerpacked with proven, readytoimplement action ideas to enhance your customers' experience. You'll find examples from a variety of fields, from healthcare, banking, and entertainment to small business, retail, and entrepreneurial ventures.501 Ways to Roll Out the Red Carpet for Your Customers will give you helpful tips to: Make 'redcarpet service' a first and lasting impression Get your team 'redcarpet ready Inspire positive wordofmouth by delivering wow Handle service recovery with style Employ creative marketing ideas and social media savvy Using the plethora of tips, tricks, and techniques in this book you don't have to reinvent the customerservice wheeljust roll out the red carpet!
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