Title
A New eTransformation Metric System: To Assess ePerformance of Countries,Used
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Affected by continuous developments and innovations in information and communication technologies, governments have initiated the etransformation process to adopt the knowledge based economy and to be competitive in global world. Throughout their journey of etransformation, governments need to learn where they are in order to shift their position to advanced level. To assist governments in their evaluation of etransformation, this study offers a metric system derived from some of the well known egovernment evaluation studies. The system proposed is composed of metrics distributed into six main categories: ?Technology Infrastructure?, ?eSociety?, ?Human Capital?, ?Political and Regulatory Environment?, ?Economy Environment?, and ?Online Services and Applications?. Set of metrics to be attached in these categories are determined in terms of widely recognized measures of the tools reviewed. In order to implement the system, 30 countries are analyzed gathering data published by major research institutions. Additionally, this study examines Turkey?s level on etransformation from the perspectives of egovernment evaluation studies reviewed.
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