Title
Active Listening: Improve Your Ability to Listen and Lead,Used
Delivery time: 8-12 business days (International)
Active listening is a persons willingness and ability to hear and understand. At its core, active listening is a state of mind that involves paying full and careful attention to the other person, avoiding premature judgment, reflecting understanding, clarifying information, summarizing, and sharing. By learning and committing to the skills and behaviors of active listening, leaders can become more effective listeners and, over time, improve their ability to lead.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Frequently Asked Questions
- Q: What is the main focus of 'Active Listening: Improve Your Ability to Listen and Lead'? A: The book focuses on the concept of active listening, which is essential for effective communication and leadership. It teaches readers how to pay careful attention, avoid premature judgments, and reflect understanding in conversations.
- Q: Who is the author of this book? A: The book is authored by the Center for Creative Leadership (CCL), a renowned organization specializing in leadership development.
- Q: What is the page count of this book? A: The book contains 32 pages.
- Q: When was 'Active Listening: Improve Your Ability to Listen and Lead' published? A: The book was published on March 19, 2007.
- Q: What type of binding does this book have? A: This book is available in paperback binding.
- Q: What condition is the book in? A: The book is in good condition.
- Q: Is this book suitable for beginners in leadership? A: Yes, this book is suitable for beginners as it provides foundational skills in active listening that are crucial for effective leadership.
- Q: Does this book provide practical exercises for active listening? A: While the book emphasizes the importance of active listening, it primarily focuses on the concepts and skills rather than providing specific exercises.
- Q: Can this book help improve communication skills? A: Yes, by learning the principles of active listening, readers can significantly improve their communication skills.
- Q: What topics are covered in the book? A: The book covers topics such as paying attention, reflecting understanding, clarifying information, and summarizing during conversations.