Title
Administrative Assistant s and Secretary s Handbook
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Between coordinating meetings, making travel arrangements, and running the phone lines, being a professional administrative assistant requires an astonishing and varied range of skills involving interpersonal communication, written presentations, and organizational ability.Written in a downtoearth style, Administrative Assistants and Secretarys Handbook provides readers with information on subjects including record keeping, telephone usage, office machines, mail, business letters, and computer software skills. Now in its third edition, the book has been completely revised with expanded coverage of topics including electronic records management, interpersonal and communication skills, troubleshooting computer problems, time and stress management, customer service, event planning, web conferencing, math for office professionals, office management and supervision, transcription, and much more.Comprehensive and completely uptodate, this is the book every administrative professional should own.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
- Q: What are the dimensions of the Administrative Assistant's and Secretary's Handbook? A: The book measures seven point twenty-five inches in length, one point seventy-five inches in width, and ten point twenty-five inches in height.
- Q: How many pages does the book contain? A: The book contains five hundred seventy-eight pages, providing comprehensive information for administrative professionals.
- Q: What type of binding does this handbook have? A: The Administrative Assistant's and Secretary's Handbook is bound in hardcover, ensuring durability for frequent use.
- Q: What topics does this book cover? A: The book covers various topics including record keeping, telephone usage, and office management, making it a valuable resource.
- Q: Is this book suitable for beginners? A: Yes, the handbook is suitable for beginners as well as experienced administrative professionals, providing essential skills and knowledge.
- Q: Can I use this book for self-study? A: Yes, this handbook is ideal for self-study, offering clear explanations on office skills and practices.
- Q: How should I store this book to keep it in good condition? A: Store the book upright on a shelf in a cool, dry place to maintain its condition and prevent damage.
- Q: Is this book safe to use in a busy office environment? A: Yes, the handbook is designed for use in busy office environments, providing practical tips and strategies for efficiency.
- Q: What should I do if the book arrives damaged? A: If the book arrives damaged, contact the seller for return options or a replacement, ensuring prompt resolution.
- Q: Is there a warranty for this book? A: No, books typically do not come with a warranty, but you can check return policies for any issues.
- Q: Does this book include tips on customer service? A: Yes, it includes valuable tips on customer service, enhancing the skills needed for administrative roles.
- Q: Are there exercises or practice scenarios in the book? A: Yes, the handbook includes practical scenarios to apply the learned skills effectively in real-world situations.
- Q: Can this book help with time management skills? A: Yes, it provides guidance on time and stress management, which are crucial skills for administrative assistants.
- Q: Is there a section on using office software? A: Yes, the book includes information on computer software skills, essential for modern office environments.
- Q: Does this book cover web conferencing techniques? A: Yes, it includes expanded coverage on web conferencing, which is increasingly important in today's digital workplaces.
- Q: What is the author’s name for this handbook? A: The book is authored by James Stroman, a recognized expert in administrative support.