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Written with students and professors in mind, Analysis of Queues: Methods and Applications combines coverage of classical queueing theory with recent advances in studying stochastic networks. Exploring a broad range of applications, the book contains plenty of solved problems, exercises, case studies, paradoxes, and numerical examples.In addition to the standard singlestation and single class discrete queues, the book discusses models for multiclass queues and queueing networks as well as methods based on fluid scaling, stochastic fluid flows, continuous parameter Markov processes, and quasibirthanddeath processes, to name a few. It describes a variety of applications including computercommunication networks, information systems, production operations, transportation, and service systems such as healthcare, call centers and restaurants.
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