Title
At The Heart Of The Matter: Communicating Care In Helping Relationships,New
Delivery time: 8-12 business days (International)
At The Heart of the Matter: Communicating Care in Helping Relationships introduces helpers who are not professional counselors to the fundamental theory and essential skills of helping interaction: centering, listening, reflecting, responding, and asking questions. Written in an informal, informative style, the text includes examples, case descriptions, and scripts to illustrate key material. At The Heart of the Matter is grounded in the premise that helpers must build and maintain good helping relationships in order to optimize their work with others. Effective helpers recognize and engage in opportunities to listen well and communicate care at the heart of these relationships.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
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Frequently Asked Questions
- Q: What is the main focus of 'At The Heart Of The Matter'? A: 'At The Heart Of The Matter: Communicating Care in Helping Relationships' focuses on teaching essential skills for effective helping interactions, particularly for those who are not professional counselors.
- Q: Who is the author of this book? A: The book is authored by Anne R. Bewley, Ph.D.
- Q: What are some key skills covered in the book? A: Key skills covered include centering, listening, reflecting, responding, and asking questions, which are vital for building effective helping relationships.
- Q: What is the publication date of this book? A: This book was published on September 22, 2004.
- Q: How many pages are in 'At The Heart Of The Matter'? A: The book contains 146 pages.
- Q: What type of binding does this book have? A: 'At The Heart Of The Matter' comes in a paperback binding.
- Q: Is this book suitable for beginners in helping relationships? A: Yes, the book is written in an informal and informative style, making it suitable for beginners who are interested in developing their helping skills.
- Q: What can readers expect to learn from this book? A: Readers can expect to learn how to communicate care effectively and develop strong helping relationships through practical examples and case descriptions.
- Q: What is the item condition of the book? A: The item condition is listed as 'Good'.
- Q: In which category is this book listed? A: 'At The Heart Of The Matter' is categorized under Psychotherapy, TA & NLP.