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If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, withing 24 hours on weekdays.
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All questions about your order, return and delivery must be sent to our customer service team by e-mail at yourstore@yourdomain.com
Sale & Press
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At The Heart of the Matter: Communicating Care in Helping Relationships introduces helpers who are not professional counselors to the fundamental theory and essential skills of helping interaction: centering, listening, reflecting, responding, and asking questions. Written in an informal, informative style, the text includes examples, case descriptions, and scripts to illustrate key material. At The Heart of the Matter is grounded in the premise that helpers must build and maintain good helping relationships in order to optimize their work with others. Effective helpers recognize and engage in opportunities to listen well and communicate care at the heart of these relationships.
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⚠️ California Proposition 65 Warning: Some products sold on this website may expose you to chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, visit www.P65Warnings.ca.gov.