Title
Automotive Service Management: Principles Into Practice-used
Sold by Ergodebooks, an authorized reseller.
Returns accepted within 30 days | support@ergodebooks.com
Shipping Information
- Free Standard Shipping — United States only
- Processing Time: 1–3 business days
- Estimated Delivery: 3–5 business days after dispatch
- Double-boxed, fully insured & discreetly packaged
- Tracking number sent via email once dispatched
- Orders over $250 require signature upon delivery. Taxes calculated at checkout.
Returns & Refund
Returns accepted within 30 days of delivery.
Damaged or Defective Item
Free return shipping + replacement or full refund
Wrong Item Received
Free return shipping + replacement or full refund
Change of Mind
Return shipping at customer's expense · 25% restocking fee applies
Payment Option
For Courses In Automotive Service Management. Unique In Approach, This Book Provides A Broad Range Of Coveragegoing From Foundational Principles For Beginners To Case Studies And Practical Tips For Veterans. It Addresses 30 Different Topics That Are Essential Skills For Today
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
- Q: What is the page count of this book? A: This book has three hundred eighty-one pages. It provides comprehensive coverage of automotive service management topics.
- Q: What are the dimensions of this book? A: The book measures eight point two seven inches in length, one inch in width, and eleven inches in height. These dimensions make it a standard hardcover size.
- Q: What type of binding does this book have? A: This book is bound in hardcover. This binding style ensures durability and longevity for frequent use.
- Q: Who is the author of this book? A: The author of this book is Andrew A. Rezin. He brings expertise in automotive service management principles.
- Q: What is the main focus of this book? A: The book focuses on automotive service management principles. It covers essential skills for service managers in the automotive industry.
- Q: Is this book suitable for beginners? A: Yes, this book is suitable for beginners. It covers foundational principles while also addressing advanced topics for experienced professionals.
- Q: Are there any quizzes included in the book? A: Yes, the book includes brief quizzes at the end of chapters. These quizzes help reinforce the concepts learned in each section.
- Q: What topics does this book cover? A: This book covers thirty different topics essential for service managers. Topics include customer relations, legal issues, safety, and marketing.
- Q: Is there practical advice in this book? A: Yes, the book provides practical tips and case studies. These real-world examples engage learners and enhance understanding.
- Q: How should I store this book? A: Store this book in a cool, dry place to prevent damage. Keeping it on a bookshelf will help maintain its condition.
- Q: Can this book be used in a classroom setting? A: Yes, this book is ideal for classroom use. It provides structured content that can be easily integrated into automotive service management courses.
- Q: Is there a table of contents in the book? A: Yes, the book includes a table of contents. This feature allows readers to navigate topics quickly and efficiently.
- Q: What if the book arrives damaged? A: If the book arrives damaged, contact customer service for a return or replacement. Ensure you have your order details handy.
- Q: Does the book have a conversational tone? A: Yes, the book is written in a conversational tone. This style makes complex concepts more accessible to readers.
- Q: Are there any key terms included in the chapters? A: Yes, each chapter includes key terms. These terms help highlight important concepts and facilitate learning.
- Q: Is this book relevant for current automotive trends? A: Yes, this book addresses current trends in the automotive service industry. It provides insights that are relevant to today's service managers.