Title
Balanced Scorecard StepbyStep: Maximizing Performance and Maintaining Results,New
Sold by Ergodebooks, an authorized reseller.
Returns accepted within 30 days | support@ergodebooks.com
Shipping Information
- Free Standard Shipping — United States only
- Processing Time: 1–3 business days
- Estimated Delivery: 3–5 business days after dispatch
- Double-boxed, fully insured & discreetly packaged
- Tracking number sent via email once dispatched
- Orders over $250 require signature upon delivery. Taxes calculated at checkout.
Returns & Refund
Returns accepted within 30 days of delivery.
Damaged or Defective Item
Free return shipping + replacement or full refund
Wrong Item Received
Free return shipping + replacement or full refund
Change of Mind
Return shipping at customer's expense · 25% restocking fee applies
Payment Option
PRAISE FOR Balanced Scorecard StepByStep: Maximizing Performance and Maintaining Results, Second Edition'As a practitioner and thought leader, Paul Niven is superbly bridging the gulf between BSC theory and application through handson experiences and realworld case studies. The book provides a practical road map, stepbystep, to plan, execute, and sustain a winning scorecard campaign. Easy to read . . . tells a powerful story with lessons learned/best practices from global customer implementations. Mustread for anyone interested in BSC or grappling with how to create a strategically aligned organization.'Vik Torpunuri, President and CEO, e2e Analytix'In Balanced Scorecard StepbyStep, Second Edition, Paul Niven provides an intuitive and incredibly effective blueprint for transitioning strategic ambition to execution. Paul's pragmatic approach provides leaders with a tool for managing a company's journey from strategic ideas to worldclass performance. The Balanced Scorecard is a masterful tool for guiding companies through transformation, and I speak from personal experience when I say Paul's blueprint works! It is the most effective guide I have seen. Balanced Scorecard StepbyStep will serve any leader well if their ambition is to efficiently engage their teams in achieving a set of strategic goals.'Allan A. MacDonald, Vice President, Sales and Customer Solutions Bell Canada National Markets'Paul Niven has done it again!!! With this book, he has further operationalized the enlightened Balanced Scorecard concept into a fully functional system that optimizes business execution and performance!'Barton Johnson, President, Financial Freedom Senior Funding Corporation, The Reverse Mortgage Specialist
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.