Title
Bangalore Tiger: How Indian Tech Upstart Wipro is Rewriting the Rules of Global Competition,Used
Delivery time: 8-12 business days (International)
Of all the tech tigers in India, Wipro is one of a handful that stands out from the pack. In the past five years, it has become one of the most accomplished tech services providers in the world, delivering business value through a combination of process excellence, quality frameworks, and service delivery innovation. Totally dedicated to customer satisfaction, Wipro is known to go above and beyond to make customers happy. Its a move thats paid off handsomely, with a 24 percent operating profit in its tech services divisionmore than twice the industry average.Bangalore Tiger is the story of Wipros transformation and its impact on the tech services industry and the rules of global competition. BusinessWeek senior writer Steve Hamm takes you inside the halls of this transnational phenomenon to reveal the true secrets of Wipros superior business: its people, principles, and core competencies.From Wipros triumphs to its missteps, Hamm mines a treasure of business lessons, explaining how and, more important, why it is necessary to: Expand quickly without stumbling Follow the new rules for outsourcers Innovate every dayor else Be obsessive about customers Motivate employees the Wipro way Plan three years ahead to prepare for rapid growthHamm also gives you a rare glimpse into the mind of Wipros charismatic chairman and thought leader, Azim Premji. Guiding Wipros growth every step of the way, Premji was one of the first business leaders in India to decree that his company would not pay bribes. Youll see how his adoption of worldclass business processes helped Wipro thriveand how Wipro is helping to fulfill his dream of a better educated, more prosperous India. Removing the shroud of secrecy around Indian management principles, Hamm provides a realworld blueprint for operating a successful transnational organization, as viewed through the eye of the Bangalore Tiger.
By changing our most important processes and
products, we have already made a big leap forward. This ranges from the
increased use of more sustainable fibers to the use of more
environmentally friendly printing processes to the development of
efficient waste management in our value chain.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.