Title
Basic Attending Skills: Foundations of Empathic Relationships and Problem Solving,Used
Delivery time: 8-12 business days (International)
In Basic Attending Skills: Foundations of Empathic Relationships and Problem Solving, students learn and master the fundamental skills of listening, including attending behavior, questions, encouragers, paraphrasing, reflection of feelings, and summarization through a straightforward, stepbystep process. Readers discover how the essential skills of listening and interviewing are critical for counseling, psychotherapy, and meaningful interpersonal communication.Over the course of eight chapters, students review basic attending skills, effective listening strategies, the community genogram, emotional regulation, and more. They learn how to leverage and apply only listening skills to complete a wellstructured interview with a client that is effective, adapted to the individual, and incorporates multicultural practice. The integration of a client's behavior, thoughts, and feelings into effective treatment is also addressed.The sixth edition includes indepth explanation of why the community genogram is useful and how to incorporate it into an interview; a deeper focus on strengths, resiliency, and the positive asset search; and information of neuroscience, its relationship to counseling, and what practitioners need to know about the brain to work more effectively with clients.A foundational guide for effective practice, Basic Attending Skills is well suited for introductory courses in counseling.Dr. Allen Ivey earned his doctorate in counseling at Harvard University and is distinguished university professor (emeritus) at the University of Massachusetts, Amherst. He is a past president and fellow of the Society for Counseling Psychology of the American Psychological Association, as well as fellow of the Society for the Psychological Study of Culture, Ethnicity, and Race and the Asian American Psychological Association.Dr. Mary Bradford Ivey earned her doctorate at the University of Massachusetts, Amherst. A fellow of the American Counseling Association, her elementary guidance program was named one of the top ten in the United States. She has lectured widely throughout the United States and internationally, and is the author of multiple books, chapters, and articles.Norma Gluckstern Packard received her doctorate from the University of Massachusetts, Amherst, where she and Mary Bradford Ivey were among the founding members of the Women's Center. From Amherst, Norma went on to teach in the psychology department at Catholic University. She left the academic world and became the first female warden at Patuxent Correctional Facility in Maryland. While there, she developed many innovative rehabilitation programs that received national accolades, and she was featured on 60 minutes. Since then, she has moved on to writing, consulting, and teaching online.
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To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Secure Payment
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.