Title
Becoming A Conflict Competent Leader: How You And Your Organization Can Manage Conflict Effectively
Delivery time: 8-12 business days (International)
The Second Edition Of This Classic Resource On Conflict Resolution Combines Research, Conceptual Models, Practitioner Experience, And Stories That Highlight The Core Conflict Competencies. The Book Underscores The Importance For Leaders To Develop The Critical Skills They Need To Help Them, Their Colleagues, And Their Organizations Deal More Effectively With Conflict And Move Their Organizations Forward. This New Edition Expands On The Conflict Competence Model, Includes New Tools And Techniques, Shows How To Develop Conflict Competent Teams And Organizations, And Offers A New Online Assessment.
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Shipping & Returns
Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.
Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.
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We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Shopify Payments, Shop Pay and more.
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Frequently Asked Questions
- Q: What is the main focus of 'Becoming a Conflict Competent Leader'? A: The book focuses on equipping leaders with essential conflict management skills, emphasizing the development of core competencies to handle conflict effectively within organizations.
- Q: Who is the author of this book? A: The author of 'Becoming a Conflict Competent Leader' is Craig E. Runde.
- Q: What edition is this book? A: This is the second edition of the book, which includes updated tools and techniques for conflict resolution.
- Q: How many pages does the book have? A: The book contains a total of 320 pages.
- Q: What type of binding is used for this book? A: The book is available in hardcover binding, providing durability and a professional appearance.
- Q: When was the second edition published? A: The second edition of the book was published on December 17, 2012.
- Q: Is this book suitable for individuals or organizations? A: This book is designed for both individuals and organizations, focusing on developing conflict competence at all levels.
- Q: Are there any tools or assessments included in the book? A: Yes, the second edition includes new tools, techniques, and an online assessment to help develop conflict competent teams.
- Q: What category does this book fall under? A: The book falls under the category of Leadership & Motivation.
- Q: Can this book help improve my leadership skills? A: Yes, the book offers insights and strategies that can enhance your leadership skills by effectively managing conflict.