Better Thinking, Better Results: Case Study and Analysis of an EnterpriseWide Lean Transformation,Used

Better Thinking, Better Results: Case Study and Analysis of an EnterpriseWide Lean Transformation,Used

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BETTER THINKING, BETTER RESULTS answers the question: 'How do you conduct a Lean transformation?' It is a detailed case study and analysis of The Wiremold Company's enterprisewide Lean transformation from 19912001, notable for the integration of both technical and human aspects. It is an authoritative and practical Lean implementation manual that will help guide managers on their journey. You will learn how the management team at Wiremold applied Lean principles and practices to human resources, finance, sales, marketing, engineering, operations, acquisitions process, and throughout the value stream with suppliers, intermediate customers, and enduse customers. You'll be amazed at the financial and nonfinancial results they achieved. The second edition brings the story uptodate with a new chapter that describes what happened to Wiremold's Lean management efforts since 2001. You will learn vital lessons about the challenge of maintaining continuity in Lean management practice over the long term. BETTER THINKING, BETTER RESULTS won a Shingo Prize in 2003 as the first book to describe an enterprisewide Lean transformation in a real company where both principles of Lean management 'Continuous Improvement' and 'Respect for People' were applied. There is no other book like this one. 'Everything you need to know about a Lean transformation is explained between these covers...' James P. Womack, Chairman and Founder of the Lean Enterprise Institute

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Shipping
We ship your order within 2–3 business days for USA deliveries and 5–8 business days for international shipments. Once your package has been dispatched from our warehouse, you'll receive an email confirmation with a tracking number, allowing you to track the status of your delivery.

Returns
To facilitate a smooth return process, a Return Authorization (RA) Number is required for all returns. Returns without a valid RA number will be declined and may incur additional fees. You can request an RA number within 15 days of the original delivery date. For more details, please refer to our Return & Refund Policy page.

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Warranty

We provide a 2-year limited warranty, from the date of purchase for all our products.

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This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).

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