Title
Beyond Total Quality Management: Toward The Emerging Paradigm-used
Sold by Ergodebooks, an authorized reseller.
Returns accepted within 30 days | support@ergodebooks.com
Shipping Information
- Free Standard Shipping — United States only
- Processing Time: 1–3 business days
- Estimated Delivery: 3–5 business days after dispatch
- Double-boxed, fully insured & discreetly packaged
- Tracking number sent via email once dispatched
- Orders over $250 require signature upon delivery. Taxes calculated at checkout.
Returns & Refund
Returns accepted within 30 days of delivery.
Damaged or Defective Item
Free return shipping + replacement or full refund
Wrong Item Received
Free return shipping + replacement or full refund
Change of Mind
Return shipping at customer's expense · 25% restocking fee applies
Beyond Total Quality Management, The First And Only College Textbook Devoted Entirely To Tqm, Is Comprised Of 12 Conceptual Chapters And A Collection Of Chapterlength Case Studies. The Conceptual Chapters Introduce Students To The Philosophies, Methods And Tools Of Tqm And Suggest A New Paradigm For Management Which Goes Beyond Tqm As It Is Commonly Viewed Today. The Case Studies Exemplify The Concepts In Practice And Give Students A Context For Discussing The Practical Applications Of Tqm. While Maintaining A Strong Customer Value Orientation Throughout, This Text Addresses The Entire Spectrum Of Issues Related To Tqm From Human Resources Management And Organizational Culture To Customer Value Measurement And Statistical Quality Control. This Wellbalanced Approach Is Based On Sound Research And Consistently Reinforces The Crucial Link Between Tqm And Business Strategy.
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
- Q: What is the binding type of this book? A: This book has a hardcover binding. Hardcover bindings are durable and suitable for long-term use.
- Q: How many pages does this book contain? A: This book contains eight hundred thirty-two pages. This length provides a comprehensive exploration of total quality management.
- Q: What are the dimensions of this book? A: This book measures seven point seventy-six inches in length, one point five inches in width, and nine point five inches in height. These dimensions make it a manageable size for reading.
- Q: Who is the author of this book? A: The author of this book is Greg Bounds. He provides valuable insights into total quality management.
- Q: What is the main subject of this book? A: This book focuses on total quality management. It covers both theoretical frameworks and practical case studies.
- Q: Is this book suitable for beginners in management? A: Yes, this book is suitable for beginners. It introduces key concepts and methodologies in total quality management.
- Q: Can I use this book for a college course? A: Yes, this book is designed as a college textbook. It includes conceptual chapters and case studies relevant for academic settings.
- Q: What kind of case studies are included in this book? A: The book includes chapter-length case studies. These cases exemplify total quality management concepts in real-world applications.
- Q: Is this book focused on any specific industry? A: No, this book addresses total quality management across various industries. Its principles are applicable to a wide range of business contexts.
- Q: How should I care for this hardcover book? A: To care for this hardcover book, keep it in a dry place and avoid direct sunlight. This will help preserve its condition.
- Q: Is there a warranty or return policy for this book? A: Typically, books do not come with a warranty. Check the retailer's return policy for specific details.
- Q: What if the book arrives damaged? A: If the book arrives damaged, you should contact the seller for a return or replacement. Most retailers have policies for such situations.
- Q: Can this book help improve organizational culture? A: Yes, it discusses organizational culture in relation to total quality management. This helps in understanding how to enhance workplace environments.
- Q: Does this book cover statistical quality control? A: Yes, this book addresses statistical quality control. It is part of the broader spectrum of total quality management topics.
- Q: Is this book recommended for professionals in quality management? A: Yes, it is recommended for professionals. The insights provided can enhance their understanding and application of quality management principles.