BIFF: Quick Responses to HighConflict People, Their Personal Attacks, Hostile Email and Social Media Meltdowns,Used

BIFF: Quick Responses to HighConflict People, Their Personal Attacks, Hostile Email and Social Media Meltdowns,Used

In Stock
SKU: SONG1936268728
UPC: 884685552203.0
Brand: Unhooked Books
Regular price$8.93
Quantity
Add to wishlist
Add to compare

Processing time: 1-3 days

US Orders Ships in: 3-5 days

International Orders Ships in: 8-12 days

Return Policy: 15-days return on defective items

Payment Option
Payment Methods

Help

If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, withing 24 hours on weekdays.

Customer service

All questions about your order, return and delivery must be sent to our customer service team by e-mail at yourstore@yourdomain.com

Sale & Press

If you are interested in selling our products, need more information about our brand or wish to make a collaboration, please contact us at press@yourdomain.com

BIFF IS A GAME CHANGER FOR COMMUNICATING WITH PEOPLE WITH HIGH CONFLICT PERSONALITIESWe live in an age of rapid change and instant communication. We also live in a Culture of Blame and Disrespect, creating a need to manage our responses to high conflict people (HCPs). A BIFF Response? can be applied in any communication anywhere: in an email, a text message, on social media, or in a letter. It can be used at work, earning you respect and success. It can help you get along with difficult family members, friends, neighbors, and others anywhere in your life.BIFF was designed to protect you and your reputation by responding quickly and civilly to people who treat you rudely while being reasonable in return. BIFF stands for Brief, Informative, Friendly, and Firm. A BIFF response is easy to remember, but hard to do. It takes practice! This first book in the Conflict Communication Series is for anyone dealing with high conflict written communications. Complete with instructions in the fourstep BIFF method, and numerous practical examples, readers will learn the intricacies of stopping the backandforth messages and ultimately contain the conflict. (If you need to use BIFF with a coparent, BIFF for CoParent Communication is just for you! And BIFF at Work is perfect for workplace communication.)This Second Edition includes a new chapter on Coaching for BIFF Responses. Anyone can use this coaching method to help someone else with a BIFF communication by asking 10 simple questions to make it even more effective.Then learn the EAR Statement? technique in Calming Upset People with EAR for communicating in person (verbally) in highconflict situations or with any upset person. An EAR Statement can calm an angry or upset person in seconds!

⚠️ WARNING (California Proposition 65):

This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.

For more information, please visit www.P65Warnings.ca.gov.

Recently Viewed