Blueprints For Service Quality: The Federal Express Approach (Ama Management Briefing),Used
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Blueprints For Service Quality: The Federal Express Approach (Ama Management Briefing),Used
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Book By American Management Association
⚠️ WARNING (California Proposition 65):
This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, please visit www.P65Warnings.ca.gov.
- Q: How many pages does this book have? A: This book has eighty-one pages. It provides concise insights on service quality from the Federal Express approach.
- Q: What is the binding type of this book? A: The binding type of this book is paperback. This makes it lightweight and easy to handle.
- Q: Who is the author of this book? A: The author of this book is the American Management Association. They are known for their expertise in management practices.
- Q: What category does this book fall under? A: This book falls under the Transportation category. It specifically focuses on service quality in that field.
- Q: Is this book suitable for beginners? A: Yes, this book is suitable for beginners. It offers fundamental concepts on service quality that are easy to understand.
- Q: How can I apply the insights from this book? A: You can apply the insights from this book by implementing service quality principles in your organization. It provides practical examples and strategies.
- Q: Can I use this book for a study group? A: Yes, this book is excellent for a study group. Its concise chapters encourage discussion and collaborative learning.
- Q: Is this book appropriate for a professional setting? A: Yes, this book is appropriate for a professional setting. It offers valuable insights for improving service quality in business environments.
- Q: What is the best way to store this book? A: Store this book in a cool, dry place. Avoid direct sunlight to prevent fading and maintain its condition.
- Q: Does this book require special care? A: No, this book does not require special care. Just keep it clean and store it properly to ensure longevity.
- Q: What do I do if the book arrives damaged? A: If the book arrives damaged, you should contact the seller for a return or exchange. Most sellers provide a straightforward return policy.
- Q: Is there a warranty for this book? A: No, there is typically no warranty for books. However, you can return it if it arrives in poor condition.
- Q: How do I return this book if I don't need it? A: To return this book, follow the seller's return policy. Usually, you need to contact them within a specified period.
- Q: Are there other books in this series? A: No, this book is a standalone title. It focuses specifically on the Federal Express approach to service quality.
- Q: Can I find similar books on service quality? A: Yes, there are many similar books on service quality. Look for titles by the American Management Association or within the Transportation category.