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BUSINESS COMMUNICATION: PROCESS AND PRODUCT is a marketleading text that gives instructors the most current and authoritative coverage of communication technology and business communication concepts while retaining a concise, logical 16chapter organization. Written by awardwinning author Mary Ellen Guffey, the 6th edition provides unparalleled instructor and student resources to help instructors plan and manage their courses. With the book's 3 x 3 writing process, coverage of recent trends and technologies in business communication, and an unmatched ancillary package, you and your students will find that teachingand learningbusiness communication can be enjoyable and easy.
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